Shipping Policy

Below are the shipping and returns policy

UK Shipping

• Free Shipping: All orders within the UK will be shipped for free.
• Delivery Time: Orders typically ship within 7 days and delivery can take anywhere from 3-5 business days. Commissions take longer and will be communicated via email.
• Shipping Carrier: We use various carriers including EVRI and Royal Mail (depending on the size of the print) for UK deliveries.
• Tracking: You will receive a tracking number via email once your order has shipped.

International Shipping

• Shipping Rates: International shipping rates will vary depending on the destination and weight of the package. Please use our shipping calculator at [Insert link to shipping calculator] to get a shipping estimate.
• Delivery Time: International delivery times can vary depending on the destination and customs clearance. Please allow 7-14 business days for delivery.
• Shipping Carrier: We use various carriers for international deliveries.
• Customs Duties and Taxes: Please note that you may be subject to customs duties and taxes upon arrival of your order. These charges are the customer's responsibility and are not included in the shipping cost.

Lost or Damaged Packages

• If your package is lost, please contact us within 7 days of the expected delivery date. We will investigate the matter and arrange for a replacement or refund if necessary.

Damaged Prints

• If your print arrives damaged, please contact us within 7 days of receipt with photographic evidence of the damage. We will provide a free replacement print at no additional cost.

Non-Damaged Prints

• We cannot accept returns for prints that are not physically damaged. Please inspect your print carefully upon receipt to ensure it meets your expectations. Please note: Shipping costs for returns are the responsibility of the customer, unless the return is due to a damaged print.

Order Tracking

• You can track your order using the tracking number provided in your shipping confirmation email.

Please note: These are just general guidelines. You may need to adjust your shipping policy based on your specific products, shipping destinations, and carrier agreements.